For users on the Creator + plans, the contact library is a helpful resource that allows for quick sending of audio out to large nu...
Contacts
Learn how to upload, edit, share to and delete contacts with Byta
Contacts – Import Contacts
We’ve made it easy to add contacts to Byta. If you’re a paid user, you’ll have access to a contact list that all...
Contacts – Creating Tags for Group Sharing
When you are looking to share to a group of contacts, tagging allows you to simply type a tag name into the ‘Search Contacts...
Contacts – Import Tagged Contacts
Tag Your Contacts On Import Users who use tag contacts to share to groups of recipients may also choose to add tags when uploading...
Frequently Asked Questions
If you have a question about something that isn't covered here, you can get in touch by clicking the chat icon to the right.
How do I tag my contacts?
- Select each contact you need to tag.
- Select “add tag” and type in the tag you wish to use.
- Click save.
From the Share page, you can now search for any of your tags. The tag will be displayed along with every contact associated with it. Just click to attach as you would a single contact.
Why do some contacts have a pink tick?
The pink tick is used throughout the Byta platform to highlight if a recipient has a Byta account.
Why is my CSV not uploading properly?
Before you import your contacts make sure that your CSV file is properly formatted:
- Each field must be separated by a comma.
- Contact names are split into two separate columns, first name and last name.
- Each column has a line header: First Name, Last Name, Email.
For more insights on correct formatting please see our article Import Contacts.